What our customers say about us...
I recently had my Suzuki car serviced and was impressed with the way things were dealt with. My car was collected and returned cleaner later in the day! The queries I had were dealt with and generally I was very impressed. Thank you. Gwyneth Reply: Dear Gwyneth, Thank you for taking the time to write back to me, I will pass your lovely comments onto both Joel & Paul within the service team as they will be pleased to hear that you are satisfied in the service that they are supplying. Being a small family concern we try that little extra we think! Kind Regards, Nigel Pinchbeck Director www.pinchbecksgarages.co.uk
Gwyneth - Salisbury
I have used EW Pinchbeck for 15 years. They are so impressive and always go out of there way to help nothing is too much. Keep it up EW Pinchbeck & Sons Ltd.
Jayne - Winchester
I have used this garage for service, MOT, repairs and new car purchase. The professionalism, advice, and helpfulness of each member of the company is exceptional and gives complete confidence in the work that they are asked to do. I will certainly be using Pinchbecks in the future because in every way, including price, it offers and gives a five star experience every time. REPLY: Dear Geoff, Thank you for the glowing review and also for the five stars, I will pass your comments onto Eddie and his dedicated sales and aftersales team. Everyone here at Pinchbecks try to give 100% all the time, but as you know this is not always possible with daily challenges that get thrown at you. We look forward to seeing you for many years yet to come Geoff. Kind Regards, Nigel Pinchbeck Director www.pinchbecksgarages.co.uk
Geoff - Salisbury
I have been dealing with E W. Pinchbeck for 9 years now and they have always been outstanding for service, M.O.T. and repairs. Nothing is too much trouble, and they always go the extra mile to assist you. I have never dealt with a Company that is as professional, courteous and customer oriented whilst still delivering value for money. Keep up the excellent work, your customers appreciate it immensely. REPLY: Dear Trevor, Thank you for the five star rating and also for taking the time out to leave us such a great review. I know both Paul & Joel will be over whelmed with the praise that you have given them. Being a family business we do try to go that extra mile in providing excellent service. Thank you for being a loyal customer of E W Pinchbeck & Sons Ltd for those last 9 years and we hope to see you for a lot more. Kind Regards, Nigel Pinchbeck Director www.pinchbecksgarages.co.uk
Trevor - Andover
The staff are very friendly! helpful and know there cars Reply: Dear Mary, Thank you for your wonderful review! I'm delighted to hear that the team here at Pinchbecks Suzuki have delivered the service that you have come to expect over the 30 years that you have been dealing with us. We look forward to seeing you again in the very near future. Kind Regards Nigel Pinchbeck
Mary - Durrington
As always the service was second to none, such a friendly family team, an example to us all. Thank you! Reply: Dear Simon, Thank you for your lovely feedback, I will pass your comments onto Paul Pinchbeck and his team and we look forward to seeing you again in the very near future. Kind Regards Nigel Pinchbeck
Simon - Andover
very friendly and personal service given on arrival, made to feel at ease. same on collection, I was contacted to inform me my car was ready, arrived and it had been cleaned, excellent I was taken through what had happened to my car along with points on what is required going forward
David - Basingstoke
Customer: I always receive excellent service from this garage. We have been using this fantastic family business for nearly twenty years to purchase and service our vehicles and would use no-one else. Paul Pinchbeck even cleaned my car! Reply: Thank you for your wonderful feedback, I know Paul will be delighted with his personal mention, we are all delighted with your comments and thank you for your continued loyalty. Kind regards, Nigel Pinchbeck - Director
Anonymous - Durrington
Nothing is too much trouble for the staff , and everything is clearly explained before you commit yourself to any work. This is a great family run business!
Peter - Amesbury
Pinchbeck Suzuki are a quality family run business that provide a fantastic helpful service.
Anthony - Winchester
Second car I have purchased from Pinchbecks Friendly staff good after sales service.
Lorraine - Basingstoke
We find everyone at pinchbecks so helpful and friendly and really like the family feel about the way they treat and respect their customer’s wishes.
Sean - Stockbridge
I find that all the staff are really helpful and they do go out off their way to make you feel welcome.
Elaine - Amesbury
Very good dealer. Did my MOT and a few fixes (some for free!) Definitely recommended, not your average garage!
David - Andover
Q Will you visit this dealer for servicing or repair needs in the future? A "Definitely would"
Powell - Andover
Q Ref car delivery information: Was there anything that particularly impressed you? A "Daily updates without any hassle"
Tonia - Amesbury
Q Ref Sales person: Was there anything that particularly impressed you? A "Professional in manner but not pushy"
Alistair – Stockbridge
Q Are there any comments (either positive or negative) that you would like to share to help us improve our service? A "Tim at Pinchbeck was very helpful"
Alison – Amesbury
Q Are there any comments (either positive or negative) that you would like to share to help us improve our service? A "The service offered was well up to the standard one has come to expect from Pinchbeck's. I hope to avail myself of their expertise for many years to come"
Scott – Salisbury
Q Was there anything that particularly impressed you? A "seemed genuinely pleased that I was thrilled with my car and explained the follow up re courtesy call and first servicing"
Mills – Amesbury
Always helpful and i receive a very good service from them - keep this up
Graeme - Andover
Pinchbecks are always courteous, helpful and reliable and complete any work promptly. As we only live a short distance away, they have often delivered the car back to us unasked
Alexander – Andover
As usual we had excellent service. We could have had the car picked up from home but in this instance decided to take the car ourselves. as usual where possible the car is always ready on time. while we have a seat we wouldn't use any other garage
Margaret – Salisbury
I have always found everyone at E W Pinchbeck & Sons to be very helpful
Jill – Tidworth
Thank you again for your time and help this morning (with a replacement key.) As mentioned all the main dealers close to me have been awful so it was a real pleasure how quick and easy your assistance was. ....fantastic service - Thank You!
Steve - Chandlers Ford
Always a great friendly personable service at Pinchbecks, SEAT should be proud of this dealer. I have and continue to feel totally satisfied with their service
Paul – Devizes
The service my wife and I received on our first visit was first class. the advice we got from Tim Davies was nothing but the BEST and this lead to us buying a new Jimny with which we are very pleased with. Many Thanks to all at Pinchbeck Suzuki. WELL DONE
Francis - Salisbury
As always we were treated with the greatest respect.It is a pleasure doing business with Right Cars.We are very satisfied with the service we get in all aspects with everybody.